If you lack business cards, what can you do to help customers remember you?

Study for the NRF Customer Service Certification Exam. Get ready with flashcards and multiple choice questions. Each question offers hints and explanations. Prepare confidently for your certification!

Using "thank you" on the sales receipt and signing your name is a powerful way to help customers remember you. This approach provides a tangible reminder of their interaction with you, as they will have the receipt, which has your handwritten note and signature. Personal touches like this can create a more memorable experience for customers, fostering a sense of gratitude and connection. Additionally, it shows appreciation for their business, which enhances customer loyalty.

While other options may have some merit, they do not create the same lasting impression. For instance, simply mentioning awards might make a conversation feel more transactional rather than personal. Repeatedly stating your name can also come across as self-promotional rather than helpful, and asking for something to write your name on may seem awkward or forced. Overall, writing a genuine thank you on a receipt paired with your signature leaves customers with a positive and memorable experience.

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