If your company does not supply business cards, what should you do?

Study for the NRF Customer Service Certification Exam. Get ready with flashcards and multiple choice questions. Each question offers hints and explanations. Prepare confidently for your certification!

Checking the company policy on creating your own business cards is the most appropriate action to take if your company does not supply them. This approach ensures that you remain compliant with the organization's standards and guidelines, which may have specific protocols regarding the use of branding and representation in any customer-facing capacity. By adhering to company policy, you also maintain a professional image and ensure that any materials you share align with the company's values and branding strategy.

Creating your own business cards without permission could lead to issues related to branding inconsistency or unapproved representation of the company. Additionally, discussing the company's budget inappropriately or referring to it as "too cheap" can reflect poorly on your professionalism and possibly damage the company's reputation. While offering personal contact details verbally could provide immediate assistance, it may not convey the professionalism and trust that comes with having formal business cards, making it a less favorable option in this context.

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