What is a good use of a business card or sales receipt in relation to a customer?

Using a sales receipt or business card to document the date a special order is due is considered an effective practice in customer service. This approach serves to establish clear communication and manage customer expectations regarding timelines. When a customer places a special order, providing a documented date reinforces the commitment of the business to fulfill the order in a timely manner. It also acts as a formal record that can be referenced by both the customer and the retailer, helping to avoid confusion or misunderstandings about when the item will be available.

In contrast, while making personal notes about opinions, providing a map to the store, or highlighting a special promotion may be relevant to certain aspects of customer interaction, they do not directly assist the customer in confirming important details like a due date for an order. Focusing on essential information such as order deadlines ultimately improves customer satisfaction by fostering transparency and trust in the transaction process.