Which of the following is an acceptable way to ask a customer's permission to provide alternatives?

Asking a customer's permission to provide alternatives is essential in maintaining a positive and collaborative interaction. The first option demonstrates a polite and considerate approach by acknowledging the customer's original request while smoothly transitioning to suggest alternatives. This way, the customer feels respected and included in the decision-making process.

Offering suggestions after confirming the customer's interest shows that you are attentive to their needs and preferences. It creates a dialogue where the customer can feel at ease considering different options without feeling pressured.

The other options present less effective ways of engaging with the customer. For instance, merely asking if the brand in question is the only one they're interested in can come off as dismissive, as it doesn't show a willingness to provide alternatives. Similarly, asking if they're looking for anything else can lead to ambiguity and doesn't specifically address their initial request. Lastly, stating that you don't recommend a product without permission can seem confrontational rather than collaborative, potentially alienating the customer rather than inviting them to explore better options.

Overall, the first option sets a welcoming tone while effectively fostering a customer-centered dialogue that encourages exploration of alternatives.